Terms & Conditions

1. Terms

By accessing the website at www.theportapp.com, or using one of our Port Pte. Ltd.'s (hereafter "Port") Android or iOS apps, you are agreeing to be bound by these terms and conditions, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site or our apps. The materials contained in this website and our apps are protected by applicable copyright and trademark law.

2. Disclaimer

  1. The materials on Port's website and apps are provided on an 'as is' basis. Port makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

  2. Further, Port does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or apps or otherwise relating to such materials or on any sites linked to the site or apps.

3. Limitations

In no event shall Port or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Port's website or apps, even if Port or a Port authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

4. Accuracy of materials

The materials appearing on Port's website or apps could include technical, typographical, or photographic errors. Port Ltd. does not warrant that any of the materials on its website are accurate, complete or current. Port may make changes to the materials contained on its website at any time without notice. However Port does not make any commitment to update the materials.

​5. Offensive Content

The Port Web, iOS and Android apps allows users to join a live video call with a remote guide (called "Travel Experience"). This video call will be done using Port's own video call software or any third party video call software like Zoom.

We have the right, but not the obligation, to remove Users during live video calls, that we determine, in our sole discretion, to be expressing "Offensive Content" as defined below. We also have the right, but not the obligation, to limit or revoke the future use privileges of anyone who exhibits such Offensive Content or engages in otherwise unacceptable behavior on or through our services, our website or our apps.


During the Travel Experience, any users that exhibit unlawful, offensive, threatening, libellous, defamatory, obscene or otherwise objectionable Content, or Content that violates any of these called "Offensive Content" will be removed. Examples of such Offensive Content include, but are not limited to, the following:


  • Abuse, harassment, threats, flaming or intimidation of any person or organization

  • Engaging in or contributing to any illegal activity or activity that violates others' rights

  • Use of derogatory, discriminatory or excessively graphic language

  • Showing nudity or other pornographic visuals

  • Providing information that is false, misleading or inaccurate 

5.1 Usage of content and data

Users that join Port tours or travel experiences grant Port approval to use those materials, images, videos and analytical data from those tours and travel experiences to be used for the optimization of the Port services and for marketing communication purposes. 

6. Transaction fees

For some of Port's products and services a fee will be charged. This fee is stated on the corresponding webpages or app screens. 

7. Links

Port has not reviewed all of the sites linked to its website or apps and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Port of the site. Use of any such linked website is at the user's own risk.

8. Modifications

Port may revise these terms of service for its website at any time without notice. By using the website or apps you are agreeing to be bound by the then current version of these terms of service.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Singapore and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

These Terms of Service are effective as of April 1, 2020.

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