Frequently asked questions
How does it work?
Port has a network of remote guides around the globe.
What is a remote tour guide?
The remote tour guide is a local person who lives at the location that you have chosen to travel to. This person will walk around with you (and your friends) and guide you through the local places.
What if it's raining?
Just like normal travel, rain can happen during the trip. When it is raining, the remote tour guide will perhaps adjust the trip to make it more fun or just carry an umbrella!
Which cities are available to remote travel to?
Right now, we have Tokyo, Amsterdam and Taipei. We will be expanding to other cities very soon. Keep an eye on the site for new city updates.
Can the remote tour guide buy things for me?
Currently it not possible yet for the remote tour guide to buy things for you. But this feature is in the planning.
How can I become a remote tour guide for my city?
Happy to hear you are considering to help others experience remote travel! Please sign up here: www.theportapp.com/apply
Can I pay with credit card?
Yes, on the booking page you can click on Pay with Paypal and through Paypal you can pay with credit/debit cards. You do not need a Paypal account to pay with a credit/debit card.
Will I get motion sickness?
We have done many tours and got no complaints of motion sickness. Our tour guides are trained to be cautious in their filming and will try to film as smooth and as pleasantly as possible. Some of our tour guides will be using a mobile stabilizer as well to increase the smoothness of the video.
Why should I do remote traveling?
Port remote traveling is for everyone who is curious about the world they live in and likes to travel and explore more.
Is remote travel the same as virtual travel?
No, remote travel is not the same as virtual travel. Although the industry is young and terms are being used interchangeably. For some people, any type of experience through your screens is considered "virtual". However, virtual implies that it is a simulated environment, which remote traveling is not. Just like remote work is not called virtual work: because it's still real, not a simulation.